Case closed! The incident we were experiencing with ecobee Integration Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app.
Posted May 19, 2026 - 17:14 EDT
Monitoring
We've implemented a solution and we’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we truly appreciate your continued patience.
Posted May 19, 2026 - 16:41 EDT
Identified
Hi, again! We’re happy to let you know we’ve identified the issue and are acting quickly with a fix.
Posted May 19, 2026 - 16:40 EDT
Investigating
We’ve received reports of ecobee Integration Services not working. Our team is on it and looking for a solution. Some people might be noticing they are unable to connect or use Alexa, Google, or SmarThings integrations. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.