All Systems Operational
ecobee Public API   ? Operational
Thermostat Connectivity   ? Operational
Switch+ Connectivity   ? Operational
Alexa Voice Services   ? Operational
ecobee Shop   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 20, 2018

No incidents reported today.

Oct 19, 2018

No incidents reported.

Oct 18, 2018
Resolved - This incident has been resolved.
Oct 18, 14:54 EDT
Update - We're experiencing an elevated level of errors and are currently looking into the issue.
Oct 18, 14:53 EDT
Update - We're experiencing an elevated level of errors and are currently looking into the issue.
Oct 18, 14:53 EDT
Update - We're experiencing an elevated level of errors and are currently looking into the issue.
Oct 18, 14:53 EDT
Update - We're experiencing an elevated level of errors and are currently looking into the issue.
Oct 18, 14:53 EDT
Update - We're experiencing an elevated level of errors and are currently looking into the issue.
Oct 18, 14:43 EDT
Investigating - We're currently experiencing an outage on shop.ecobee.com and shop-ca.ecobee.com through our third party store provider. We're aware of the issue, and will provide updates as they become available.
Oct 18, 14:41 EDT
Oct 17, 2018

No incidents reported.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018
Resolved - This incident has been resolved.
Oct 7, 06:13 EDT
Investigating - We're experiencing an elevated level of errors and are currently looking into the issue.
Oct 7, 06:11 EDT
Oct 6, 2018

No incidents reported.