ecobee Status

All Systems Operational

Thermostat Online Services Operational

Switch+ Online Services Operational

SmartCamera Online Services Operational

Smart Security Online Services Operational

Alexa Voice Services Operational

ecobee Public API Operational

Mobile Services Operational

Subscriptions Operational

SmartBuildings Operational

ecobee.com Operational

Integration Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 13, 2026

No incidents reported today.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

Planned Server Maintenance Announcement

Completed - The scheduled maintenance has been completed.
May 6, 10:09 EDT

Verifying - Verification is currently underway for the maintenance items.
May 6, 09:39 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 09:05 EDT

Scheduled - On May 6, 2026 from 9:00am-10:00 EDT, we’ll be performing some scheduled improvements. The important thing to know is that ecobee thermostats will continue to operate as usual on the set schedule and by manual adjustment, including all in-progress energy-savings events. There’s a chance that the ecobee app, web portal and third-party apps might be temporarily unavailable. Thanks for your patience and sorry for any inconvenience!
May 5, 09:13 EDT

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

Planned Server Maintenance Announcement

Completed - The scheduled maintenance has been completed.
Apr 30, 15:47 EDT

Verifying - Verification is currently underway for the maintenance items.
Apr 30, 15:41 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 14:02 EDT

Scheduled - On April 30, 2026 from 2:00pm-3:00pm EDT, we’ll be performing some scheduled improvements. The important thing to know is that ecobee thermostats will continue to operate as usual on the set schedule and by manual adjustment, including all in-progress energy-savings events. There’s a chance that the ecobee app, web portal and third-party apps might be temporarily unavailable. Thanks for your patience and sorry for any inconvenience!
Apr 30, 12:32 EDT

Apr 29, 2026

No incidents reported.