ecobee Status

All Systems Operational

ecobee Public API Operational

Thermostat Connectivity Operational

Switch+ Connectivity Operational

Alexa Voice Services Operational

ecobee Shop Operational

SmartBuildings Operational

SmartBuildings Core Operational

SmartBuildings Subscriptions Management Operational

SmartBuildings Subscriptions Email Operational

SmartBuildings Subscriptions Processing Operational

SmartBuildings Payment Processing Operational

SmartBuildings Tax Calculation Service Operational

SmartBuildings Location Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 17, 2019

No incidents reported today.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

Planned Server Outage Announcement

Completed - The scheduled maintenance has been completed.
Jun 12, 06:01 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 02:00 EDT

Scheduled - We’re performing scheduled maintenance on Wednesday, 12th June 2019 from 2AM to 6AM EDT.

Please be advised that ecobee thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events. The ecobee app, web portal and third-party apps may be temporarily unavailable.

There will be more updates during the maintenance window for more information its progress

Our apologies for any inconvenience!
Jun 10, 17:14 EDT

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019

No incidents reported.

Jun 5, 2019

No incidents reported.

Jun 4, 2019

No incidents reported.

Jun 3, 2019

No incidents reported.