All Systems Operational
ecobee Public API ? Operational
Thermostat Connectivity ? Operational
Switch+ Connectivity ? Operational
Alexa Voice Services ? Operational
ecobee Haven Online Services Operational
SmartCamera Online Services Operational
ecobee Mobile Services ? Operational
ecobee Shop ? Operational
Energy Services Operational
eco+ Operational
ECP Operational
SmartBuildings ? Operational
SmartBuildings Core ? Operational
SmartBuildings Location Services ? Operational
SmartBuildings Public Authentication API ? Operational
SmartBuildings Public Integration API ? Operational
SmartBuildings Subscriptions Management ? Operational
ecobee Subscriptions Operational
Subscriptions Core ? Operational
Subscriptions Processing ? Operational
Subscriptions Payment Processing ? Operational
Subscriptions Tax Calculation Service Operational
Subscriptions Email ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 11, 2021

No incidents reported today.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021
Completed - The scheduled maintenance has been completed.
Mar 31, 14:56 EDT
Verifying - Verification is currently underway for the maintenance items.
Mar 31, 14:47 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 14:30 EDT
Scheduled - We are experiencing high database load and are looking at upgrading to mitigate. High load might affect app speed and mitigation will cause us to be down for maintenance. We expect the length of the disruption to be no more than 30 minutes.
Mar 31, 14:02 EDT
Mar 30, 2021

No incidents reported.

Mar 29, 2021

No incidents reported.

Mar 28, 2021

No incidents reported.