ecobee Status

All Systems Operational

Thermostat Online Services Operational

Switch+ Online Services Operational

SmartCamera Online Services Operational

Smart Security Online Services Operational

Alexa Voice Services Operational

ecobee Public API Operational

Mobile Services Operational

Subscriptions Operational

SmartBuildings Operational

Energy Services Operational

ecobee.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 6, 2022

No incidents reported today.

Jul 5, 2022

No incidents reported.

Jul 4, 2022

No incidents reported.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

Interruption to ecobee Smart Security Online Services

Resolved - That’s all folks! The issue we were experiencing has been resolved. If you’re still having some trouble, we suggest closing and restarting the ecobee app.
Jun 24, 15:20 EDT

Monitoring - Hi, friends! A solution’s been implemented and we’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we truly appreciate your continued patience.
Jun 24, 14:59 EDT

Update - We are continuing to work on a fix. We appreciate your patience as we work to resolve this issue.
Jun 24, 14:30 EDT

Update - We are continuing to work on a fix for this issue.
Jun 24, 13:26 EDT

Update - We’re happy to let you know we’ve identified the issue and are acting quickly with a fix.
Jun 24, 12:14 EDT

Identified - We’ve received reports of ecobee Smart Security Online Services not working as expected. We’ve identified the issue and are acting quickly with a fix. Some people might be noticing they are unable to trigger a siren and are experiencing a delay with Smart Security location services. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.
Jun 24, 11:13 EDT

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.