Identified - We’re happy to report we’ve discovered the root cause of disruption to the Alexa Skill Integration for Smart Doorbell Camera and SmartCamera Devices and are fixing the problem right now.
Apr 03, 2024 - 10:25 EDT
Investigating - We've received reports that ecobee Smart Doorbell Camera and SmartCamera devices are unable to be viewed in the Alexa app and on Echo Show devices. Our team is investigating. In the meantime, you can continue using the ecobee app to view the devices. Thank you for your patience as we work on resolving this issue. Stay tuned for updates.
Mar 14, 2024 - 12:10 EDT
Thermostat Online Services ? Operational
Switch+ Online Services ? Operational
SmartCamera Online Services Operational
Smart Security Online Services Operational
Alexa Voice Services ? Operational
ecobee Public API ? Operational
Mobile Services ? Operational
Subscriptions Operational
SmartBuildings ? Operational
Energy Services ? Operational
ecobee.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 25, 2024

No incidents reported today.

May 24, 2024

No incidents reported.

May 23, 2024

No incidents reported.

May 22, 2024

No incidents reported.

May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.