Interruption to Thermostat Online Services

Incident Report for ecobee

Resolved

Everything is back up and running. If you’re still having some trouble, try closing and reopening your web browser or the ecobee app.

Posted Nov 16, 2021 - 15:46 EST

Monitoring

The problem’s been addressed and we’re standing by to make sure everything is running smoothly again.

Posted Nov 16, 2021 - 13:24 EST

This incident affected: ecobee Public API and Thermostat Connectivity.