Planned Server Maintenance Announcement

Scheduled Maintenance Report for ecobee

Update

The scheduled maintenance has been completed.

Posted Dec 05, 2023 - 07:32 EST

Completed

The scheduled maintenance has been completed.

Posted Dec 05, 2023 - 07:30 EST

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.

Posted Dec 05, 2023 - 06:01 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 05, 2023 - 06:00 EST

Scheduled

On Dec 5th from 06:00 AM - 07:30 AM EST, we’ll be performing some scheduled improvements. The important thing to know is that ecobee thermostats will continue to operate as usual on the set schedule and by manual adjustment, including all in-progress energy-savings events. There’s a chance that the ecobee app, web portal and third-party apps might be temporarily unavailable. Thanks for your patience and sorry for any inconvenience!

Posted Dec 01, 2023 - 17:13 EST

This scheduled maintenance affected: SmartCamera Online Services, Smart Security Online Services, Mobile Services, and Subscriptions.