Degraded experience when inviting home members

Incident Report for ecobee

Resolved

This incident is now resolved

Posted Apr 09, 2020 - 16:17 EDT

Monitoring

A fix has been implemented and we are monitoring to see the results

Posted Apr 09, 2020 - 16:03 EDT

Update

The issue has been identified and our teams are currently working on a resolution to this issue

Posted Apr 09, 2020 - 15:58 EDT

Identified

We have identified an issue that may cause issues when inviting members to a home.

Posted Apr 09, 2020 - 15:46 EDT

This incident affected: ecobee Mobile Services.