Planned Server Maintenance Announcement

Scheduled Maintenance Report for ecobee

Completed

The scheduled maintenance has been completed.

Posted Aug 13, 2025 - 06:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 13, 2025 - 06:00 EDT

Scheduled

On Wednesday, August 13 from 6:00-6:30AM EST, we’ll be performing some scheduled improvements. The important thing to know is that ecobee thermostats will continue to operate as usual on the set schedule and by manual adjustment, including all in-progress energy-savings events. There’s a chance that the ecobee app, web portal and third-party apps might be temporarily unavailable. Thanks for your patience and sorry for any inconvenience!

Posted Aug 11, 2025 - 09:24 EDT

This scheduled maintenance affected: Smart Security Online Services, Mobile Services, and Subscriptions.