Good news! The issue we were experiencing has been resolved. If you’re still having some trouble, we suggest closing and restarting the ecobee app.
Posted Apr 24, 2020 - 23:22 EDT
Update
Good news! The issue we were experiencing has been resolved. If you’re still having some trouble, we suggest closing and restarting the ecobee app.
Posted Apr 24, 2020 - 23:22 EDT
Monitoring
We’ve implemented a solution and we’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we truly appreciate your continued patience.
Posted Apr 24, 2020 - 23:04 EDT
Identified
We’ve successfully pinned down the issue and are acting quickly with a fix. Stay tuned!
Posted Apr 24, 2020 - 16:45 EDT
This incident affected: SmartCamera Online Services.