Planned Service Maintenance

Scheduled Maintenance Report for ecobee

Completed

The scheduled maintenance has been completed.

Posted Apr 15, 2024 - 03:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 15, 2024 - 03:00 EDT

Scheduled

On April 15th, 2024 from 3 AM – 3:30 AM ET, we’ll be performing some scheduled improvements. The important thing to know is that ecobee thermostats will continue to operate as usual on the set schedule and by manual adjustment, including all in-progress energy-savings events. There’s a chance that the ecobee app, web portal and third-party apps might be temporarily unavailable. Thanks for your patience and sorry for any inconvenience!

Posted Apr 12, 2024 - 11:06 EDT

This scheduled maintenance affected: Smart Security Online Services, Mobile Services, and Subscriptions.