Planned Server Maintenance Announcement

Scheduled Maintenance Report for ecobee

Completed

The scheduled maintenance has been completed.

Posted Oct 30, 2024 - 06:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 30, 2024 - 06:00 EDT

Scheduled

On October 30th, 2024 from 6:00-6:30 AM EST, we’ll be performing some scheduled improvements. The important thing to know is that ecobee thermostats will continue to operate as usual on the set schedule and by manual adjustment, including all in-progress energy-savings events. There’s a chance that the ecobee app, web portal and third-party apps might be temporarily unavailable. Thanks for your patience and sorry for any inconvenience!

Posted Oct 29, 2024 - 14:42 EDT

This scheduled maintenance affected: Smart Security Online Services, Mobile Services, and Subscriptions.