Planned Server Maintenance Announcement

Scheduled Maintenance Report for ecobee

Completed

The scheduled maintenance has been completed.

Posted Dec 19, 2023 - 06:20 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 19, 2023 - 06:02 EST

Scheduled

On December 19th, 2023 from 6:00 AM – 6:15 AM ET, we’ll be performing some scheduled improvements. The important thing to know is that ecobee thermostats will continue to operate as usual on the set schedule and by manual adjustment, including all in-progress energy-savings events. There’s a chance that the ecobee app, web portal and third-party apps might be temporarily unavailable. Thanks for your patience and sorry for any inconvenience!

Posted Dec 15, 2023 - 14:48 EST

This scheduled maintenance affected: Smart Security Online Services, Mobile Services, and Subscriptions.