Planned Server Outage Announcement
Scheduled Maintenance Report for ecobee
The scheduled maintenance has been completed.
Posted May 06, 2019 - 21:00 EDT
Verification is currently underway for the maintenance items.
Posted May 06, 2019 - 20:42 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 06, 2019 - 18:00 EDT
We’re performing scheduled renovations from 6 PM – 9 PM EST on 6 May, 2019. Please be advised that ecobee thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events. The ecobee app, web portal and third-party apps may be temporarily unavailable. Our apologies for any inconvenience!
Posted May 06, 2019 - 16:49 EDT
This scheduled maintenance affected: ecobee Public API, Thermostat Connectivity, Switch+ Connectivity, and Alexa Voice Services.