Planned Server Outage Announcement

Scheduled Maintenance Report for ecobee

Completed

The scheduled maintenance has been completed.

Posted May 06, 2019 - 21:00 EDT

Verifying

Verification is currently underway for the maintenance items.

Posted May 06, 2019 - 20:42 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 06, 2019 - 18:00 EDT

Scheduled

We’re performing scheduled renovations from 6 PM – 9 PM EST on 6 May, 2019. Please be advised that ecobee thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events. The ecobee app, web portal and third-party apps may be temporarily unavailable. Our apologies for any inconvenience!

Posted May 06, 2019 - 16:49 EDT

This scheduled maintenance affected: Thermostat Online Services, Switch+ Online Services, Alexa Voice Services, and ecobee Public API.