Planned Server Outage Announcement
Scheduled Maintenance Report for ecobee
Completed
The scheduled maintenance has been completed.
Posted May 14, 2019 - 04:54 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 14, 2019 - 02:00 EDT
Scheduled
We’re performing scheduled renovations from 2 AM – 6 AM EST on 14th of May, 2019. Please be advised that ecobee thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events. The ecobee app, web portal and third-party apps may be temporarily unavailable. Our apologies for any inconvenience!
Posted May 13, 2019 - 13:54 EDT
This scheduled maintenance affected: Thermostat Online Services, Switch+ Online Services, Alexa Voice Services, and ecobee Public API.