Planned Server Outage Announcement

Scheduled Maintenance Report for ecobee

Completed

ecobee has completed today's maintenance window, thank you for your patience during this time.

Posted May 10, 2019 - 16:51 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 10, 2019 - 16:30 EDT

Scheduled

We’re performing scheduled renovations from 4:30 PM – 6 PM EST on 10 May, 2019. Please be advised that ecobee thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events. The ecobee app, web portal and third-party apps may be temporarily unavailable. Our apologies for any inconvenience!

Posted May 10, 2019 - 15:22 EDT

This scheduled maintenance affected: Thermostat Online Services, Switch+ Online Services, Alexa Voice Services, and ecobee Public API.