Delayed Two-Factor SMS Verification Messages

Incident Report for ecobee

Resolved

Happy news, everyone. The issue we were experiencing has been resolved. Once again, thank you for your patience!

Posted Apr 07, 2020 - 13:48 EDT

Identified

Please be advised that SMS two-factor verification messages are currently delayed due a high volume of enrollments. We are currently working to increase our capacity. Thank you for your patience!

Posted Apr 07, 2020 - 11:38 EDT

This incident affected: Mobile Services.