Interruption to SmartCamera Online Services

Incident Report for ecobee

Resolved

Good news! The issue we were experiencing has been resolved. If you’re still having some trouble, we suggest closing and restarting the ecobee app.

Posted Apr 02, 2026 - 09:50 EDT

Monitoring

We’ve implemented a solution and we’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we truly appreciate your continued patience.

Posted Apr 02, 2026 - 09:34 EDT

This incident affected: SmartCamera Online Services.