Planned Server Outage Announcement
Scheduled Maintenance Report for ecobee
Completed
And we’re done! The scheduled maintenance is now complete. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app or your web browser.
Posted Jun 26, 2020 - 04:41 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 26, 2020 - 02:00 EDT
Update
On 26th, June from 2 AM – 6 AM Eastern Time, we’ll be performing some scheduled improvements. The important thing to know is that ecobee thermostats will continue to operate as usual on the set schedule and by manual adjustment, including all in-progress energy-savings events. There’s a chance that the ecobee app, web portal and third-party apps might be temporarily unavailable. Thanks for your patience and sorry for any inconvenience!
Posted Jun 24, 2020 - 10:20 EDT
Scheduled
On 26th, June from 2 AM – 6 AM Eastern Time, we’ll be performing some scheduled improvements. The important thing to know is that ecobee thermostats will continue to operate as usual on the set schedule and by manual adjustment, including all in-progress energy-savings events. There’s a chance that the ecobee app, web portal and third-party apps might be temporarily unavailable. Thanks for your patience and sorry for any inconvenience!
Posted Jun 23, 2020 - 16:13 EDT
This scheduled maintenance affected: ecobee Public API, Thermostat Connectivity, ecobee Haven Online Services, and ecobee Mobile Services.