Planned Server Maintenance

Scheduled for Nov 17, 01:00 - 05:00 EST

Scheduled

On November 17, 2026 from 1:00 AM – 5:00 AM ET, we’ll be performing some scheduled improvements. The important thing to know is that ecobee thermostats will continue to operate as usual on the set schedule and by manual adjustment, including all in-progress energy-savings events. There’s a chance that the ecobee app, web portal and third-party apps might be temporarily unavailable. Thanks for your patience and sorry for any inconvenience!

Posted Nov 13, 2026 - 11:04 EST

This scheduled maintenance affects: Smart Security Online Services, Mobile Services, and Subscriptions.