ecobee Status

All Systems Operational

Thermostat Online Services Operational

Switch+ Online Services Operational

SmartCamera Online Services Operational

Smart Security Online Services Operational

Alexa Voice Services Operational

ecobee Public API Operational

Mobile Services Operational

Subscriptions Operational

SmartBuildings Operational

ecobee.com Operational

Integration Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 16, 2026

No incidents reported today.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

ecobee Integration Services

Resolved - The incident we were experiencing with ecobee Integration Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app.
Jan 10, 01:33 EST

Investigating - We’ve received reports of ecobee Integration Services not working. Our team is on it and looking for a solution. Some people might be noticing they are unable to connect or use Alexa. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.
Jan 9, 21:35 EST

Jan 9, 2026

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.