All Systems Operational

Thermostat Online Services ? Operational
Switch+ Online Services ? Operational
SmartCamera Online Services Operational
Smart Security Online Services Operational
Alexa Voice Services ? Operational
ecobee Public API ? Operational
Mobile Services ? Operational
Subscriptions Operational
SmartBuildings ? Operational
ecobee.com ? Operational
Integration Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 1, 2025

No incidents reported today.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025
Interruption to ecobee Integration Services
Resolved - Case closed! The incident we were experiencing with ecobee Integration Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app.
Aug 27, 18:56 EDT
Update - We are continuing to monitor for any further issues.
Aug 27, 16:50 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 27, 16:16 EDT
Update - We are continuing to work on a fix for this issue.
Aug 27, 15:37 EDT
Update - We are continuing to work on a fix for this issue.
Aug 27, 15:14 EDT
Update - We are continuing to work on a fix for this issue.
Aug 27, 14:38 EDT
Update - We are continuing to work on a fix for this issue.
Aug 27, 14:02 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 27, 13:38 EDT
Update - We are continuing to investigate this issue.
Aug 27, 13:19 EDT
Investigating - We’ve received reports of ecobee Integration Services not working. Our team is on it and looking for a solution. Some people might be noticing they are unable to connect or use Alexa, Google, IFTTT, or Smarthings integrations. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.
Aug 27, 13:15 EDT
Interruption to ecobee Integration Services
Resolved - Case closed! The incident we were experiencing with ecobee Integration Services has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app.
Aug 27, 02:46 EDT
Monitoring - We've implemented a solution and we’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we truly appreciate your continued patience.
Aug 27, 02:23 EDT
Investigating - We’ve received reports of ecobee Integration Services not working. Our team is on it and looking for a solution. Some people might be noticing they are unable to connect or use Alexa, Google, IFTTT, or Smarthings integrations. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.
Aug 27, 00:15 EDT
Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

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