Resolved -
Good news! The issue we were experiencing has been resolved. If you’re still having some trouble, we suggest closing and restarting the ecobee app.
Apr 24, 12:33 EDT
Monitoring -
We’ve implemented a solution and we’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we truly appreciate your continued patience.
Apr 24, 12:19 EDT
Update -
We've received reports that SmartCamera Online Services are not working as expected. We have identified the issue and are currently working on resolving it. In the meantime, some people might be noticing that they are unable to view up to date camera status information or stop manual recordings. We appreciate your patience while we work to fix this problem as quickly as possible, stay tuned for updates!
Apr 24, 10:50 EDT
Identified -
We’ve successfully pinned down the issue and are acting quickly with a fix. Stay tuned!
Apr 24, 10:11 EDT