That’s all folks! The issue we were experiencing has been resolved. If you’re still having some trouble, we suggest closing and restarting the ecobee app.
Posted Jun 24, 2022 - 15:20 EDT
Monitoring
Hi, friends! A solution’s been implemented and we’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we truly appreciate your continued patience.
Posted Jun 24, 2022 - 14:59 EDT
Update
We are continuing to work on a fix. We appreciate your patience as we work to resolve this issue.
Posted Jun 24, 2022 - 14:30 EDT
Update
We are continuing to work on a fix for this issue.
Posted Jun 24, 2022 - 13:26 EDT
Update
We’re happy to let you know we’ve identified the issue and are acting quickly with a fix.
Posted Jun 24, 2022 - 12:14 EDT
Identified
We’ve received reports of ecobee Smart Security Online Services not working as expected. We’ve identified the issue and are acting quickly with a fix. Some people might be noticing they are unable to trigger a siren and are experiencing a delay with Smart Security location services. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.
Posted Jun 24, 2022 - 11:13 EDT
This incident affected: Smart Security Online Services.