Planned Server Outage Announcement

Scheduled Maintenance Report for ecobee

Completed

The scheduled maintenance has been completed.

Posted Oct 13, 2021 - 06:01 EDT

In progress

We’re currently undergoing scheduled maintenance to improve your experience. We’ll send important updates your way if necessary.

Posted Oct 13, 2021 - 01:59 EDT

Scheduled

On Wednesday 13th, October from 2 AM – 6 AM EST, we’ll be performing some scheduled improvements. The important thing to know is that ecobee thermostats will continue to operate as usual on the set schedule and by manual adjustment, including all in-progress energy-savings events. There’s a chance that the ecobee app, web portal and third-party apps might be temporarily unavailable. Thanks for your patience and sorry for any inconvenience!

Posted Oct 12, 2021 - 16:01 EDT

This scheduled maintenance affected: Thermostat Online Services, Alexa Voice Services, ecobee Public API, and Mobile Services.