Planned Server Outage Announcement

Scheduled Maintenance Report for ecobee

Completed

The scheduled maintenance has been completed.

Posted Feb 02, 2019 - 06:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 02, 2019 - 02:00 EST

Scheduled

We’re performing scheduled renovations from 2 AM – 6 AM EST on Saturday February 2nd, 2019. Please be advised that ecobee thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events. The ecobee app, web portal and third-party apps may be temporarily unavailable. Our apologies for any inconvenience!

Posted Feb 01, 2019 - 17:52 EST

This scheduled maintenance affected: Thermostat Online Services, Switch+ Online Services, Alexa Voice Services, and ecobee Public API.