Identified - We’re happy to report we’ve discovered the root cause of disruption to the Alexa Skill Integration for Smart Doorbell Camera and SmartCamera Devices and are fixing the problem right now.
Apr 03, 2024 - 10:25 EDT
Apr 03, 2024 - 10:25 EDT
Investigating - We've received reports that ecobee Smart Doorbell Camera and SmartCamera devices are unable to be viewed in the Alexa app and on Echo Show devices. Our team is investigating. In the meantime, you can continue using the ecobee app to view the devices. Thank you for your patience as we work on resolving this issue. Stay tuned for updates.
Mar 14, 2024 - 12:10 EDT
Mar 14, 2024 - 12:10 EDT
Thermostat Online Services
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Operational
Switch+ Online Services
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Operational
SmartCamera Online Services
Operational
Smart Security Online Services
Operational
Alexa Voice Services
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Operational
ecobee Public API
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Operational
Mobile Services
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Operational
Subscriptions
Operational
SmartBuildings
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Operational
Energy Services
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Operational
ecobee.com
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance